Help & FAQ
Frequently Asked Questions
Everything you need to know about ASTRIXY. Can't find an answer?
Contact support
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Getting Started
What is ASTRIXY?
How long does it take to launch a store?
Do I need technical skills to use ASTRIXY?
Pricing & Billing
Is there a free trial?
What payment methods do you accept?
Can I cancel anytime?
Dropshipping & Products
How does dropshipping work on ASTRIXY?
Do I need my own CJ Dropshipping account?
Which countries can I ship to?
Payments & Payouts
How do I get paid?
Does Astrixy hold my money or handle refunds?
AI Features
What can the AI actually do?
Is my data used to train external AI models?
Security & Privacy
How is my data protected?
Are you GDPR compliant?
How do I report a security vulnerability?
Support
How can I contact support?
Where can I learn how to use each feature?